Associate Money Movement Specialist

Req Number: 180562
Category: Operations
Posted Date: August 24, 2019

Work Location(s): El Paso, TX, US

I. POSITION SUMMARY:

Transmits, receives, confirms and verifies 20K incoming and outgoing ACH, Wire, and ADP Check transmission files averaging $3 billion monthly, in a multi-platform environment within established deadlines . In-depth knowledge of Main Frame, licensed software money movement platforms and communication protocols. Uses automated scheduling system for the initiation, monitoring and completion of banking and payroll transmissions. Work directly with ADP regions and partner banks for successful transmission of incoming and outgoing files. Responsible for supporting and trouble-shooting all transmission related activities across ADP business and banking partners. Update processes periodically as required to support disaster recovery plan and participate in all business continuity excercises. Identify and analyze system issues and apply corrective action as necessary to troubleshoot and resolve. Active participation and support of new development, products, projects and infrastructure implementations, which have direct impact on ADP money movement. Directly responsible Partner with ADP IT, Networking, partner banks and Operations to resolve transmission issues or failures. Makes recommendations to improve procedures and processes for operational performance excellence.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Level 1

IV. EXPERIENCE:

Years of Directly Related Experience

Explanation — additional detail

Comprehensive understanding of financial transactions combined with banking knowledge, computer operations knowlwdge, analysis and critical thinking ability.

% Time

Level 1

Job Responsibilities:

Essential or

Non-Essential

70

Money Movement -Transmit and process in a multi-platform environment, 20K incoming and outgoing various types of transmission files averaging $3 billion monthly. In-depth knowledge of Mainframe, licensed software, money movement platforms, and communication protocols within established deadlines. Confirm the transmission of bank files using the individual security requirements established by the various financial institutions. Verify that all files sent to financial institutions, state and federal agencies have been successfully received. Monitor and troubleshoot transmission files to and from regions. Update online logs timely and accurately. Ensure SOC1 audit requirements are followed for each transmission of client funds.

30

Problem Solving / Analysis – Add manual conditions to application software to submit scheduled and on request jobs. Utilizes tracking system and Main Frame to monitor successful completion of submitted jobs. Troubleshoot low level to highly complex issues by submitting jobs based on completion of prerequisite conditions, current job schedule and/or available resources. Responsible for reprioritizing job flows and procedures in case of system problem or transmission issues. Analyze, trouble shoot and resolve transmisssion failures and problems based on business impact and banking deadlines. Research and resolve transmission issues independently.

Assess risk of escalations in order to inform management of any unresolved issues that could impact the business and ADP clients. Keeps AVS management aprised of all partner bank issues and potential bank processing deadline concerns by submitting incident notification reports via email to the business and providing periodic status updates within stablished Service Level Agreements.

Responsible for re-prioritizing job flows and procedures in case of system problems or transmission issues. Acts as a laision of banking, transmission, business partners and IT critical event notification to the business.

0

Special Projects – Actively participates as subject matter expert for new projects and business initatives. Provides technical specs within Service Requests or business cases to ensure all requirements are captured. Work closely with banking partners, IT and project managers to ensure successful results. Responsible for the set up and testing of offsite ID’s to establish new transmissions to partners banks. Set up and maintain all detailed banking profiles within the mainframe. Training of other team members and training of new associates to support seamless change.

Provides direct guidance to team members on protocols and decision making on escalations.

Performs other related duties as assigned.

Non-Essential

.


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